SUBSURE — Control Room

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You do not need to monitor this page.SUBSURE watches in the background and alerts you when something genuinely needs attention.

— plans watched— subscribers observed— plans clear— open items

Needs your attention

Only issues that need a decision or fix appear here.

ACTION

How fixes workWe detect automatically → you make the merchant-side change → we re-check automatically → Protection Evidence records the recovery.

PROTECTION WORK IN THE BACKGROUND

What SUBSURE handled for you

A factual record of checks, changes and verified recoveries — never unverified claims of automatic fixes.

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VISIBLE PROOF

Your Protection Receipt

A read-only preview of completed checks and evidence. Never a legal certification.

EVERY MONTHProtection Receipt

A short proof-of-work recap: what was watched, what changed and whether anything needed you.

Monthly schedule

EVERY QUARTERProtection Summary

A fuller record of coverage, incidents, recovery and evidence for the quarter.

Quarterly schedule

CONTRACT CLARITY

Your subscription terms

We monitor public terms automatically. If your full subscription contract isn't public, add a PDF once. Only authorised organisation owners and admins can upload documents. Files are private; automated PDF review is not yet active.

PDF only · 10 MB maximum · upload does not certify compliance.

CUSTOMER PROTECTION ASSURANCE

What we can verify about your subscribers

Six core areas. An incomplete check is not a proven breach.

Awaiting evidence…

ON DEMAND

Everything else is here when you need it.

Open these only to investigate an alert, inspect coverage or pull evidence.

What we’re monitoringContract Clarity · Journey Watch · Customer Notices · Exit Protection · evidence

View details

Protection across the lifecycle

Contract Clarity checks what customers are told. Journey Watch keeps comparing reality. Customer Notices prepares renewal reminders. Exit Protection watches the route out.

PROTECTION PERIMETER

Five controls. Always watching.

Contract · Journey · Notices · Exit · Evidence. Drift is surfaced here before it becomes a surprise.

LIVE

Monitored subscriptions

Plans connected to Journey Watch and your billing provider.

Billing truth ↔ Customer truth

What billing says compared with what Journey Watch can verify in the customer journey.

Customer update draftsMerchant-branded copy · review and approve · no emails sent

Review drafts

Review first. Sending remains off.SUBSURE prepares a draft for your review. Approval records your copy decision only; it does not contact subscribers. Recipient contact details are not included in this review screen.

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Evidence & reportsGenerate evidence only when you need to prove what happened

View evidence

Protection evidence report

Generate a frozen, shareable evidence snapshot for management, legal or compliance.

Single subscriber evidence

For a complaint, dispute or enquiry: search by email, customer ID or subscription ID.

Protection Evidence

A chronological record of what was observed, what changed, the fix we verified and when protection was restored. SUBSURE does not silently edit your website or contract.

Regulatory basisDMCC subscription regime, current ruleset and official sources

View basis

Built around the developing UK subscription regime.

The Digital Markets, Competition and Consumers Act 2024 introduces new subscription rules. The Government announced commencement in January 2027. SUBSURE monitors relevant billing and customer-journey signals and records evidence; it is not legal advice or certification.

January 2027 announcement ↗DMCC Act · subscription contracts ↗

Current monitoring rulesetGB-DMCCA-DRAFT-0.3 · draft monitoring basis

Areas relevant to Journey WatchContract Clarity · reminder notices · pricing/billing consistency · Exit Protection · terms evidence

Current Government timingGovernment-announced start: January 2027. Detailed requirements and guidance remain subject to the applicable legislation.

Technical statusBilling connection, Journey Watch and baseline health

View systems

Billing connection
Checking connected providers…

Journey Watch
Checking latest scan…

Protection baseline
Verification in progress

Open your control room.